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ThisPrivacy Policy describes how Dreamfusion Technologies Pvt. Ltd. and its subsidiaries and affiliates (collectively “DF”, “we,” or “us”) collects, processes, uses, discloses, and secures information through its website, devices, software applications, software functionalities delivered through third parties, and websites, including

Our Privacy Policy explains:

1)The information we collect, why we need it, and how use it.

2)What choices you can make about how we use your information.

3) The measures we take to protect the security of the information and maintain regulatory compliance

This Privacy Policy applies to Personal Information and all other information that we collect in order to provide the Services. “Personal information” includes any information that can be used on its own or with other information to identify or contact a single person or to identify an individual in context. If we can link particular information (directly or indirectly) to an individual, we will consider this information “Personal Information,” and we will protect it. We value keeping your Personal Information confidential and using it solely in the context of our mission.

For additional information related to your personal information or if you have any questions, please reach out to us at


The information we collect, why we need it, and how we use it.

We may collect the following types of personal information from users of our Services, and store it on our database, and/or in a secure third-party cloud services provider database:

Account Information
When you register to use the Service or create an account, we may collect your name and all other information provided to us, such as your email address, password, date of birth or gender. We use this information to create your account and provide you with the Services.

Physiologic and Usage Data
We collect certain information through your use of the Devices and/or your smartphone connected to the Services, such as but not limited to: heart sound data, lung sound data, ECG data, the location on the body where the recording was taken, local time, time zone and geographic location of data acquisition. We may collect such information from patients or from providers for using certain products and we request the users to read through the privacy policy for using the mobile app to connect to the device. We use this information to provide and improve the Services.

Customer Support Inquiries
If you contact us directly, such as when you contact our Customer Support team, we will receive the contents of your message or any attachments you may send to us, as well as any additional information you choose to provide. We may also collect technical information about your device, device ID, which we will use to provide you with support and to improve our services. Contact us at if you have any questions.

Payment Information (applicable to Providers ONLY).
We use third-party payment processors to process any payments you make to us. When you make payments through the Services, you may need to provide your shipping address and financial account information, such as your credit card number, to our third-party service providers. All of the information you provide in connection with making a payment to us is collected and stored by the third-party service provider, not by DF. We do not collect or store financial information, though we may receive transaction identifiers and summary information that does not include credit card or bank account numbers.

Importantly, your use of such third-party payment processors to make payments to DF is governed by that third-party’s Terms of Use, Privacy Policy, and other applicable Terms. We encourage you to read those terms before using the third-party site and to reach out directly to the third-party if you have questions. DF CANNOT BE HELD LIABLE FOR ANY LOSS DAMAGE, THEFT, OR OTHER ACTION ARISING FROM A THIRD PARTY PAYMENT PROCESSOR’S FAILURE TO KEEP YOUR INFORMATION SECURE.

How We Use the Information We Collect

To Provide and Improve our Services.

Where permitted under applicable law, We use your information to:

  • perform accounting, auditing and other internal functions.


To Communicate with You
We may send you emails, text messages, and push notifications to your mobile device, if you have them enabled, to verify your account and for informational and operational purposes, such as account management, providing instructions, alerts, reminders, customer service, system maintenance, and other Service-related purposes. We may also permit users, such as your health care providers, to use the Services to send you emails, text messages, and push notifications.

Marketing and Data Analysis
To the extent permitted by applicable law, we may use your information to provide online advertising on the Services and to send you newsletters, offers, surveys, and other promotional information related to DF products and services. Where required under applicable law, we will obtain appropriate consent to send you marketing communications..

How We Share the Information We Collect
We consider your information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you. Those circumstances are described below:

In the Event of a Business Transfer: We might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.

With Related Companies: We may also share your Personal Information with DF Related Companies for purposes consistent with this Privacy Policy.

With Our Agents, Consultants and Related Third Parties: DF, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include data hosting and billing management. When we employ another entity to perform a function of this nature, we only provide the entity with the information that it needs to perform its specific function.

To Meet Our Legal Requirements: We may disclose your Personal Information if required to do so by law or if we have a good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of you, us, other users of the Services or the public, or (iv) protect against legal liability.

NOTE: We may, from time to time, rent or sell aggregated data and/or other information that does not contain any personal identifiers (i.e., if the information has been anonymized by stripping out identifiers such as name, address, phone number, etc.). The purpose of this type of disclosure is to allow research institutions to learn more about symptoms associated with your medical condition(s).

Purpose: To authenticate you when you sign into the service.

‍Information Collected: A generated token that allows the server to identify you.

How to Withdraw Consent: Do not use our Service if you do not want to receive this cookie.

Your Rights and Choices
We offer you certain choices in connection with the information we collect about you.

Subject to applicable law, you may have the right to request access to and be informed about the information we maintain about you, update and correct inaccuracies in your information, and have the information blocked or deleted, as appropriate. If you wish to request access or an update to the information that we have concerning you, please email us at

Your rights to your information may be limited in some circumstances by local legal requirements. You also have the right to withdraw your consent to the collection of your information. Note however that if you exercise your right of blocking or deletion, if you decline to share certain information with us, or if you withdraw your consent, we may not be able to provide to you some of the features and functionalities of the Service.

You may contact us as indicated in the ‘How to Contact Us’ section of this Privacy Policy to exercise your rights and choices to your information.
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‍Data Retention and Deletion
We store your Personal Information for as long as you maintain an account and up to five (5) years after the account is closed. At the end of this five-year period, we may remove your Personal Information from our databases and will request that our business partners remove your Personal Information from their databases. When we delete any information, it will be deleted from the active database, but may remain in our archives. However, once we disclose your Personal Information to third parties, we may not be able to access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.
We will continue to use de-identified and/or aggregated information, as permitted under applicable law and to comply with our legal obligations, agreements with physicians and healthcare providers, resolve disputes, enforce our rights, or similar purposes. You may delete the App or software to remove information stored on your device.
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Data Sharing Confirmation
To facilitate secure sharing of data to a health professional, DF may contact you by email to confirm a request to do so. You have the ability to accept or reject those requests. If you wish to retract sharing of your data, please submit a request via the ‘How to Contact Us’ section of this Privacy policy.
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How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while DF uses reasonable efforts to protect your information, we cannot guarantee its absolute security.
How You Can Protect Your Personal Information

You are responsible for taking reasonable precautions to protect your user ID, password, and other account information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You should immediately notify DF at if you know of or suspect any unauthorized use or disclosure of your user ID, password, and/or other User Account information, or any other security concern.
Updates and Versions to Our Privacy Policy
This Privacy Policy may be changed or updated periodically and without prior notice to you. When we change this Privacy Policy, we will notify you of the changes by posting a notice on our Services and indicate at the top of the policy when it was most recently updated. Where required by law, we will seek your explicit consent to specific changes. You agree that DF Devices will reserve the right to occasionally notify you via email of any important changes to this Privacy policy and/or our Terms of Use.
We may make versions of our Privacy Policy available in languages other than English. In the event of any discrepancy between the English version of this Privacy Policy and any translation of this Privacy Policy, the English version prevails.
Information Submission by Minors
We do not knowingly collect personal information from individuals under the age of 18 and the Services are not directed to individuals under the age of 18. We request that these individuals not provide personal information through the Services. If you are aware of a user under the age of 18 using the Services, please contact us at




How to Contact Us

Dreamfusion Technologies Pvt. Ltd.

No,8, Suraj Apartments, Grond Floor,

Thiruvalluvar Street, Madipakkam, Chennai 600091

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